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Meet The Team

/Meet The Team
Meet The Team 2019-10-09T21:51:40+00:00

At Webster Tire and Auto Service, we specialize in helping our customers with all of their automotive needs, backed by owner Phil Webster’s 20+ years of hands-on mechanical experience. We currently have four full-time auto mechanics, two detail men, one service manager, and one service advisor. There is no way we could do what happens around here without all of these fantastic people. We work as a team and at the end of each day, we are reminded of how much of a blessing our staff truly is.

About the Owner

Webster Tire & Auto owner Phil Webster grew up the youngest in a large family on a small farm. With five older brothers and six older sisters, there wasn’t a time when he wasn’t helping someone with something mechanical. When it was time for him to go to work, he always gravitated toward garages. Phil went on to business school and now loves doing work that combines his business background and love of fixing cars.

Phil started selling cars as a hobby in 2006 and expanded into auto service in 2010 with the opening of Webster Tire & Auto Service. They say you never work a day in your life if you love what you do. Phil is happy to say he loves going to work every day. The relationships he’s fostered with his staff and customers are priceless. He considers it a blessing to provide the type of service vehicle owners need and appreciate.

Phil and his wife, Shannon, have two beautiful daughters, Sidney and Becca. His girls have had the opportunity to grow up around cars and are learning what the business is all about. When you stop by and see us, you just might see one of them behind the counter.

The Webster Tire And Auto Service Team

Phil Webster – Owner

Phil is the “Jack of All Trades” around here. He has a full load of responsibilities keeping the car lot full of excellent quality vehicles, but he’s good to have around in a pinch. He can go on parts runs, do an oil change, plug a tire, and negotiate a great discount with our vendors, just not at the same time. He loves being around cars and even getting his hands dirty, but with the hectic demands of being an owner, it doesn’t happen as often as he would like. Phil dreams of someday having fewer responsibilities!

Tyler Shoemaker – Service Manager

Tyler has been managing our Service department since 2017. He knows how to take care of his customers and make sure they leave here feeling confident in their repairs. He’ll walk you through the details to any repair that needs done and provide you with a free inspection report! Tyler cares about his customers and that shows through every day. Tyler and his wife, Chelsi, reside in Heartville with their three children; Mally, Hunter, and Thea. Tyler dreams of enjoying a 4-day weekend. Fishing. In Bora Bora.

Brian Schmidt – Technician

Brian has been with us since we moved to the new building. He is a technician specializing in alignment, tires and preventative maintenance. He is hardworking, loyal, and trustworthy—qualities we admire dearly. Brian is typically the first person to see your vehicle when it arrives here at Webster Tire & Auto. He’s as good on a tractor as he is with a wrench, and that makes him invaluable around here. Brian dreams of retiring from Webster Tire & Auto with a head full of gray hair and boxes full of cash buried in the back yard.

Shawn Lacy – Technician

Shawn has been with the Webster Tire and Auto family for 3 years now and we don’t think we’ll ever give him up! Shawn graduated from Neoga High School and Lake Land College Automotive Program. He is an ASE Master Tech and specializes in diagnostics, which is a huge value to our customers. Shawn has proven to be a leader on the shop floor and continues to provide excellent repairs to our customers. Shawn and his wife, Katie, live in Heartville with their son Logan. Shawn dreams of pulling a luxury Coachmen RV behind a brand new F350 with a cooler full of Budweisers in the back.

Jessica Polk – Director of Finance & Administration

Jessica has been with us since 2016. An Altamont resident, Jessica graduated from Parkland College and Lake Land College. Sometimes referred to as “The Bank,” Jessica manages the money and everything connected to it! When she’s not balancing the books, you can find her playing outside with her kiddos, Kinze (7) and Dax (2), at a tumbling event with the family, keeping husband Tayler in line, or sipping on a glass of pinot on the back porch. Her dreams include building the next family home, traveling the world, and getting a new car!

Trenton Miller – Technician

Trent comes from a long line of technicians. It runs in his family and in his blood. Trent graduated from Olney Central College with a degree in Auto Service Technology and is also ASE certified. Trent continues to gain more knowledge and experience each day and has become a valuable member of our team. Besides fixing cars, he loves four wheeling and hanging out with his Dad. Trent dreams of becoming an ASE Master Technician with additional Master certifications for GM, Ford, and Chrysler.

Casey Tibbs – Customer Experience Manager

Casey worked with us for several years as the owner of his former marketing/advertising agency. He does a lot around here to ensure that our customers know what we offer and that we’re able to effectively follow through for them. Originally from the big Southern Illinois mecca of Cisne, Casey has settled down in Effingham where he enjoys spending time with his 2 boys, playing music at open mic nights, and binging all the Netflix. Casey’s dreams include having all the bills paid and getting a bunk bed for the kiddos.

Austin Hetzler – Service Advisor

Austin started at Webster Tire & Auto as a detailer, also performing pick-ups and deliveries of customer vehicles. He began training with Tyler, our Service Manager, and now works as a Service Advisor. Austin enjoys getting mud in his teeth while strapped to 250cc’s of raw power and flying through the air in hopes of landing on 2 wheels. He resides in Stoy, IL with his girlfriend and 2 children, Lydia, 4, and newborn Mason. Austin dreams of getting rich, or at the very least, getting out of debt!

Robert Browning – Technician

Robert is the newest addition to our tech team. Originally from Newton, Robert went to OCC for Automotive Technology and worked as a tech in Charleston, IL for 5 years. Robert’s professionalism and knowledge make him a great fit here at Webster Tire & Auto. A Jeep enthusiast, Robert also enjoys fishing and spending time outdoors. Robert dreams of furthering his education and becoming an ASE Master Technician.

Dustin Wheelock – Detailer

Originally from Rockford, IL, Dustin comes from a long line of skilled tradespeople – mechanics, landscapers, auto body techs, and more. A big believer in self-education, Dustin has certificates in cryptocurrencies, hybrid solar power, web design, forklift operation and several others. He is very detailed in his auto detailing and has been making our cars look like new. Dustin always dreamed of getting into the automotive industry, so that dream has already come true! Next up is starting his own website business.